At Likumi Financial Services, we value your trust and are committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, apply for a micro-loan, or use our financial lending services.
1. Information We Collect
To provide you with our financial lending services, we may collect the following types of information:
Personal Identification Information: Name, date of birth, national ID/passport number, gender, and photograph.
Contact Information: Phone number, email address, physical address, and residential details.
Financial & Trader Information: Income details, business/market location, type of trade, bank account details, and credit history.
Technical Data: IP address, browser type, and usage data collected through cookies when you navigate our website.
2. How We Use Your Information
We use the collected data for legitimate business purposes, including:
Loan Assessment: Evaluating your eligibility for our micro-finance loan products.
Service Delivery: Processing your applications, disbursing funds, and managing repayments.
Communication: Sending you transaction updates, payment reminders, and information about financial literacy training or new services.
Security & Compliance: Verifying your identity, preventing fraud, and complying with local financial regulations and legal obligations.
3. Sharing and Disclosure of Information
We do not sell your personal data. We may share your information only under the following circumstances:
With Service Providers: Trusted third parties who assist us in operating our website, processing payments, or conducting our business (e.g., mobile money operators, credit reference bureaus).
For Legal Reasons: If required to do so by law, court order, or regulatory authorities to prevent financial crime and fraud.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.
4. Data Security
We implement robust technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, data encryption, and restricted access to personal information by our employees.
5. Data Retention
We will retain your personal and financial information only for as long as necessary to fulfill the purposes outlined in this policy, or as strictly mandated by local financial and statutory record-keeping laws.
6. Your Rights
Depending on your jurisdiction, you have the right to:
Access the personal data we hold about you.
Request the correction of inaccurate or incomplete information.
Request the deletion of your data (subject to legal or contractual lending obligations).
Opt-out of receiving promotional communications from us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any updates will be posted on this page with an updated "Effective Date."